IT Services Management – Takoda

IT Services Management

Upgrade your existing IT skills with training in ITSM, an industry best practice for aligning IT systems with business and delivering services to the end user. This course is designed for individuals employed or educated in information technology who are seeking a stackable credential to advance their career.

You’ll learn about…

  • Fundamentals and implementation of ITSM
  • Making IT services more efficient
  • How ITSM can benefit any industry

Program Specifics

  • Duration: 6 weeks
  • Cost: Free of charge
  • Schedule: Monday, Wednesday, and Friday; 9:00 AM–11:30 AM
  • Next Starting Date: November 4th

Career Outlook

Takoda Program’s ITSM short term is a stackable credential that will upgrade your existing IT skills and help advance your career. ITSM is a great way to build upon your existing Computer Support Specialist certification or previous IT experience.

  • Completers of Takoda’s long-term Computer Support Specialist [hyperlink] program are eligible for
  • Median wage range: ($21.19- $27.25/hour)
  • Entry level: Computer support technician
  • Our graduates have been placed in…
  • Managed Services Engineer ($20/hour)
  • IT Field Engineer ($29/hour)
  • Service Desk Analyst ($17/hour)

Employment Services

  • All students receive employment services and job search assistance through Takoda Works.


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